FORJEX

Privacy Policy

Last updated: April 2026

1. Who We Are

Forjex is a fitness application operated by Forjex Ltd. This policy explains how we collect, use, and protect your personal data when you use our mobile app, web platform, and marketing site.

2. What Data We Collect

Account data: Name, email address, profile photo, and authentication credentials.

Fitness data: Workout logs, exercise history, personal records, body measurements, progress photos, nutrition logs, and training plans.

Health data: Data synced from Apple Health or connected wearables, including heart rate, sleep, steps, and recovery metrics. This data is only accessed with your explicit permission.

Social data: Posts, comments, likes, follows, stories, videos, and messages you create or send within the app.

Coach data: If you use the coaching platform, we collect client-coach relationships, program data, check-in responses, and messaging content.

Payment data: Subscription status and transaction IDs. We do not store credit card numbers — payments are handled by Apple, Google, and Stripe.

Usage data: App analytics, crash reports, device type, OS version, and feature usage patterns.

3. How We Use Your Data

  • To provide the app and its features (workout tracking, AI coaching, social feed, game world)
  • To generate AI coaching recommendations based on your training history
  • To connect you with coaches and share relevant training data with coaches you hire
  • To power social features (feed, stories, leaderboards, squads)
  • To send you notifications about workouts, check-ins, and app updates
  • To improve the app through anonymised usage analytics

4. AI and Your Data

Our AI coaching features analyse your workout history, body metrics, and stated goals to generate training plans, nutrition plans, and form feedback. Your data is processed by third-party AI providers (such as OpenAI) to deliver these features. We send only the minimum data needed for each request. AI providers are contractually prohibited from using your data to train their models.

5. Who Can See Your Data

Public: Your profile name, avatar, and any posts/content you share publicly on the social feed or leaderboards.

Your coach: If you hire a coach, they can see your workout history, check-in responses, adherence data, progress photos you share, and messages you send them.

Squad members: Members of your squad can see your squad activity and challenge participation.

Private: Your health data, nutrition logs, AI chat history, and payment information are never visible to other users.

6. Data Sharing with Third Parties

We do not sell your personal data. We share data with:

  • Infrastructure providers (Convex, Vercel, Cloudflare) to host and deliver the service
  • AI providers (OpenAI) to generate coaching recommendations
  • Payment processors (Apple, Google, Stripe) to handle subscriptions
  • Analytics tools to understand app usage (anonymised)
  • Email providers to send transactional and marketing emails

We may also share data if required by law or to protect our legal rights.

7. Data Storage and Security

Your data is stored on servers in the United States and Europe. All data is transmitted over HTTPS and encrypted at rest. We use industry-standard security practices including access controls, audit logging, and regular security reviews.

8. Data Retention

We keep your data for as long as your account is active. If you delete your account, we delete your personal data within 30 days, except where we are legally required to retain it. Anonymised analytics data may be retained indefinitely.

9. Your Rights

You have the right to:

  • Access your data — export it from your account settings at any time
  • Correct inaccurate data through your profile settings
  • Delete your account and all associated data
  • Withdraw consent for optional data processing (e.g. health sync, marketing emails)
  • Object to data processing for direct marketing
  • Port your data to another service in a machine-readable format

10. Cookies

Our marketing site uses essential cookies for functionality and analytics cookies to understand how visitors use the site. You can manage cookie preferences in your browser settings.

11. Children

Forjex is not intended for users under 16. We do not knowingly collect data from children. If you believe a child has provided us with personal data, please contact us and we will delete it.

12. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or in-app notification. Continued use of the app after changes constitutes acceptance of the updated policy.

13. Contact

Questions about this policy? Email us at privacy@forjex.com